There’s a balance between having good tools and tool overload that’s not always easily navigated.
I think I’m seeing Confluence emerging as a tool our company wants to go deeper in for team collaboration that isn’t customer Project/Task oriented. Part of this is that I think while the Microsoft 365 platform has a lot going for it, the design, features, and ease-of-use aren’t quite there, at least currently.
One contributor to the evolution of this thought: Confluence’s new whiteboard feature looks well designed. (You’d think a tool like this would have been nailed by Microsoft.)